{"id":49491,"date":"2020-08-11T12:41:45","date_gmt":"2020-08-11T11:41:45","guid":{"rendered":"https:\/\/www.concertosparabebes.com\/frequently-asked-questions\/"},"modified":"2020-08-11T12:41:45","modified_gmt":"2020-08-11T11:41:45","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.concertosparabebes.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h4 class=\"p1\"><span class=\"s1\">1. How can I buy tickets for Concerts for Babies at Home?\u00a0\u00a0<\/span><\/h4>\n<p>The tickets for <strong>Concerts for Babies at Home<\/strong> are available in the <strong><a href=\"http:\/\/concertosparabebes.com\/en\/shop\">SHOP<\/a><\/strong> section of our website.<\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"p1\"><span class=\"s1\">2. I already bought the ticket. Where can I attend the concert?\u00a0<\/span><\/h4>\n<p>After buying the ticket, you are automatically registered on our website and it is on <a href=\"http:\/\/concertosparabebes.com\/en\/my-account\"><strong>MY ACCOUNT<\/strong> <\/a>section that will be all of your orders.<\/p>\n<p>To attend the concert you have to:<\/p>\n<ol>\n<li><span class=\"s6\">\u00a0<a href=\"http:\/\/concertosparabebes.com\/en\/my-account\"><strong>LOGIN<\/strong><\/a> to your account, at the top right corner, with the same email address that you made the order. If you did not change your password, you must use the automatic password that was sent to your email at the moment of the order.\u00a0<\/span><\/li>\n<li>In your account, click at the <strong><a href=\"https:\/\/www.concertosparabebes.com\/en\/my-account\/members-area\/\">CONCERTS<\/a>\u00a0<\/strong>section, on your left side.<\/li>\n<li class=\"p3\">Here will be listed your bought concerts. Choose the concert that you desire to attend. If you have bought the Season Ticket, you must first choose\u00a0<strong>VIEW\u00a0<\/strong>Season Ticket and, afterward, choose the concert that you want to attend.<\/li>\n<\/ol>\n<p>In case of difficulties, ask for help on the bottom right corner chat or in<span class=\"s1\">\u00a0<b>WhatsApp para +351 911 022 366.<\/b><\/span><\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"p1\"><span class=\"s1\">3. I can not access to MY ACCOUNT. What should I do?\u00a0<\/span><\/h4>\n<ul>\n<li>You can access <a href=\"http:\/\/concertosparabebes.com\/en\/my-account\"><strong>MY ACCOUNT<\/strong><\/a> section on your top right corner, beside the basket icon.<\/li>\n<li>If you are having trouble accessing your account, try again through an incognito window on your browser.<\/li>\n<li><span class=\"s2\">If you still have difficulties, contact us by email to<\/span><span class=\"s2\">\u00a0<a href=\"mailto:info@concertosparabebes.com\"><span class=\"s3\"><b>info@concertosparabebes.com<\/b><\/span><\/a><b> <\/b>or <b>WhatsApp<\/b> to the number <b>+351 911 022 366 <\/b> so we can solve your problem as soon as possible.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4 class=\"p1\"><span class=\"s1\">4. Can I attend the concert later, without being in live broadcast?<\/span><\/h4>\n<p>Yes. Once you have purchased the ticket to attend the Concerts for Babies at Home, the recording will also be available on <a href=\"https:\/\/www.concertosparabebes.com\/en\/my-account\/\"><strong>MY ACCOUNT<\/strong><\/a> section. Follow the same steps listed in question nr 2 to access the recordings.<\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"p1\"><span class=\"s1\">5. How can I prepare my space to attend the Concert?\u00a0<\/span><\/h4>\n<p>Read the\u00a0<strong><a href=\"https:\/\/www.concertosparabebes.com\/en\/a-guide-to-the-whole-family\/\">Guide to the Whole Family<\/a>\u00a0<\/strong>that we have specially prepared to help you have a better musical experience.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. How can I buy tickets for Concerts for Babies at Home?\u00a0\u00a0 The tickets for Concerts for Babies at Home are available in the SHOP section of our website. &nbsp; [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-49491","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Concertos para Beb\u00e9s<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.concertosparabebes.com\/questoes-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Concertos para Beb\u00e9s\" \/>\n<meta property=\"og:description\" content=\"1. 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